Our Technology Support Services

“I am John, the Operations Manager and responsible for Tech-Care42, the delivery of our Technology Support Services.

Operational support post implementation is important to our customers, maximising asset availability and plant performance.

Our automation engineers have deep knowledge of the systems on site, often designed and installed by our teams. 

Supported by our distributed resources from UK satellite offices and remote access systems, we provide cost effective after care services.


These are typically assembled to suit our customers’ requirements and include:

  • Support Setup and On Boarding
  • Telephone/Email/Remote Access Support
  • Periodic Site Visit
  • On Site Application Support
  • Communication and Reporting
  • Service Level Agreement based on Severity and Response Time”


Peak42 offers Service Level Agreement to a range of customers and would be pleased to discuss your requirements further.